Get help

If you are having issues with Remote Backup and you haven't been able to troubleshoot the issue yourself, please reach out and get in touch.

How to get support

The best way to get issues sorted is to create an issue on the Github repo. This way it's easier to track and provide feedback. If that's not an option, you can get in touch on the Craft CMS Discord, my username is timmy.

Or if you're stuck, send me an email.

What to include

Please make sure to include information about the issue you're having:

• Your Craft version.
• The version of the plugin you're using.
• A description of the issue.
• Any screenshots or videos of the issue.
• If possible, any browser console errors.
• If possible, any Craft log errors.

The more you can include, the easier it will be to help 👍🏻